This is probably the first and most important question that you should ask when you are in need of emergency plumbing service. It makes sense as there are many companies that do not offer 24/7 availability even though their marketing says so. They may have someone in their customer service department or their consultations available 24/7 but do not ever confuse yourself. Of course, you don’t want to start explaining your problem, go through all the details, and then at the end find out that the serv

ice is not available 24/7. Simply ask If you are available 24 hours a day. If they say yes, then move on to the next question.

First, you have to make sure what kind of plumbing service you need, and according to that, you will want a plumber who specializes in your solutions and, most importantly, is available 24/7. When the emergency is complex, it’s often not enough for a plumber to specialize in residential plumbing. You can find plumbers who specialize exclusively in pipe repair, drainage services, water heater repair, and more.

This question will show the reliability of a company once you have made sure that they provide the service 24/7 and have services that are suitable for your problem. The next question is how much time it will take to arrive. Most of the companies will provide you with estimates in the meantime or will keep you up-to-date through a phone call. But if they do not do so, it’s a sign to you that something is wrong and you cannot rely on them and you need to find some other company.

When an emergency occurs, people often turn to most plumbers to resolve the issue quickly without making sure they are qualified enough to resolve the problem. Choosing the first company that you come across without knowing their competency could be your biggest mistake. That cannot only cost you money and time but also the quality.

Don’t ever rely on an incompetent and unqualified plumber just because the price is low. 

You should probably ask for qualifications, licenses or experience even in emergency situations. If you they are unable to provide this information, it is likely that the professional does not have sufficient knowledge.

Even after asking the above-mentioned questions, you cannot truly rely on their service if they do not offer warranties or guarantees of their work. It’s a sign that professional and experienced plumbers will provide warranties on both labor and materials (parts) to back up their work. A good plumber like Delex will give their customers peace of mind by offering a guarantee of up to 12 months. In most cases, this depends on whether they are giving you a repair or a replacement.